Privacy Policy

Privacy Policy – Zyro Atelier

Last Updated: March 21, 2025

At Zyro Atelier (referred to as “Site”, “we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or make a purchase.

By using our Site or Services, you agree to the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or other operational reasons. Any updates will be posted on this page with the “Last Updated” date revised.

How We Collect Your Personal Information

We collect personal information from a variety of sources:

1. Information You Provide Directly

Contact details: Name, address, phone number, email.
Order information: Billing and shipping details, payment confirmation.
Account information: Username, password, security questions.
Customer support interactions: Messages and inquiries you send us.

2. Information About Your Usage

We automatically collect information using cookies, pixels, and similar technologies.
Usage data may include device type, browser, IP address, pages visited, and interaction with our Services.

3. Information from Third Parties

Service providers: Shopify, payment processors, shipping partners.
Advertisements and analytics partners: Track interactions with our Site and services.

How We Use Your Personal Information

We use your personal information for the following purposes:

Provide Products and Services: Process orders, manage accounts, arrange shipping, and facilitate returns/exchanges.
Marketing and Advertising: Send promotional communications, personalize content, and display targeted ads.
Security and Fraud Prevention: Detect and prevent unauthorized activity or fraud.
Customer Support and Service Improvement: Respond to inquiries and improve our Services.

Cookies

Our Site uses cookies to improve functionality, analyze performance, and personalize content.
You can manage or disable cookies through your browser settings, but some Site features may not work correctly without them.
Learn more about Shopify’s cookies here: https://www.shopify.com/legal/cookies.

How We Share Your Information

We may share your information with:

Vendors and service providers performing services on our behalf (e.g., shipping, payment processing, analytics).
Marketing and business partners for promotional purposes, with your consent where required.
Our affiliates or corporate group, for legitimate business purposes.
Legal or regulatory authorities, or in connection with mergers, acquisitions, or enforcement of terms.

We do not sell sensitive personal information without your consent.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review their policies before providing personal information.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from anyone under 16. If you are a parent or guardian and believe your child has provided us information, please contact us to request deletion.

Security and Retention

We implement reasonable security measures but cannot guarantee “perfect security.”
Retention of personal data depends on business needs, legal obligations, and dispute resolution.

Your Rights

Depending on your location, you may have rights to:

Access / Know: Request details about the personal information we hold.
Delete: Request deletion of your personal information.
Correct: Correct inaccurate information.
Data Portability: Receive and transfer your personal data to a third party.
Opt-out of Sale or Sharing / Targeted Advertising: Opt-out where applicable.
Restrict Processing: Ask us to limit processing of your information.
Withdraw Consent: Withdraw previously given consent.
Appeal: Challenge our response if your request is declined.

You may exercise these rights by contacting us using the information below.

Complaints

If you have concerns about our processing of your data, contact us. If unsatisfied, you may escalate to your local data protection authority. For EEA residents, a list of authorities can be found here.

International Users

Your personal information may be processed or stored outside your country of residence. For transfers outside Europe, we rely on Standard Contractual Clauses or other approved transfer mechanisms.